From HCL Digital Experience to Commerce, our certified practice team delivers end-to-end consulting, implementation, and managed services across the full HCL Software portfolio.
Enterprise portal, web content management, and digital workplace platform — helping organisations deliver personalised experiences at scale across every channel.
HCL Digital Experience (formerly IBM WebSphere Portal) is the enterprise platform of choice for organisations that need a unified digital workplace, robust web content management, and consistent omnichannel customer experiences. Our DX practice team brings deep hands-on expertise spanning portal architecture, WCM authoring workflows, personalisation engines, and cloud-native deployment — guiding clients from initial strategy through go-live and beyond.
Assessment of existing portal environments, target-state architecture design, and roadmap planning for migration to HCL DX on modern infrastructure.
End-to-end WCM implementation including content modelling, authoring workflow configuration, approval chains, and multi-site content strategies.
Container-based DX deployment on Kubernetes and OpenShift — including Helm chart configuration, persistent volume setup, and CI/CD pipeline integration.
Implementing DX's targeting and segmentation engine to deliver personalised content, product recommendations, and user journeys based on behaviour and profile data.
Custom DX theme development using the DX theme optimiser, responsive design frameworks, and React/Angular-based portlet development for modern UIs.
Connecting DX with IAM providers (LDAP, SAML, OIDC), CRM, ERP, and back-end APIs using REST services, WSRP, and IBM App Connect Enterprise.
Low-code, multi-experience application development platform for building enterprise mobile, web, and desktop apps — faster, with less code, on any device.
HCL Volt MX (formerly Kony) is an industry-leading low-code platform that empowers teams to build rich, native-quality applications for iOS, Android, web, and wearables from a single codebase. Our Volt MX practice spans the full delivery lifecycle — from UX design and app architecture through back-end integration, testing, and production deployment — accelerating time-to-market for digital products.
Building native-quality iOS, Android, and Progressive Web Apps from a single Volt MX project — ensuring consistent UX across every device and form factor.
Migrating legacy desktop, Lotus Notes, or web applications to Volt MX — preserving business logic while delivering a modern, responsive user experience.
Connecting Volt MX apps to REST APIs, SOAP services, SAP, Salesforce, and enterprise middleware using Volt MX Foundry integration services and orchestration layers.
Human-centred UX design using Volt MX Iris — wireframing, interactive prototyping, design system creation, and accessibility-first component libraries.
Setting up automated build pipelines, testing frameworks (Volt MX TestME), and deployment automation for continuous delivery of Volt MX applications.
Structured training programmes for business analysts and developers — covering Volt MX Iris, Foundry, and Quantum Fabric — to build internal capability and reduce delivery dependency.
The trusted enterprise application platform for collaboration, workflow automation, and rapid application development — now modernised for cloud, REST APIs, and web-first delivery.
HCL Domino remains a mission-critical platform for thousands of enterprises worldwide, powering everything from workflow applications and document management to email and collaboration. Our Domino practice helps organisations extract maximum value from their existing Domino investment — through version upgrades, application modernisation, REST API enablement, and cloud migration — while ensuring security, compliance, and performance at scale.
Assessment of existing Domino 8/9/10/11 environments and structured upgrade planning to Domino 12 or 14 — including infrastructure review, testing strategy, and rollback planning.
Analysing the Notes application portfolio and migrating priority apps to modern web interfaces using Domino REST API, Nomad Web, and HCL Volt MX or Volt Foundry.
Configuring and deploying Domino REST API (DRAPI) to expose Notes databases as secure REST endpoints — enabling integration with modern front-ends, mobile apps, and third-party systems.
Implementing Domino security best practices — ECL policies, server document hardening, TLS certificate management, ID vault configuration, and audit logging for regulatory compliance.
Migrating Domino server infrastructure to cloud platforms (AWS, Azure, IBM Cloud) or containerising Domino on OpenShift — with high availability, backup, and monitoring included.
Ongoing managed administration services covering server health monitoring, patch management, capacity planning, user management, and 24/7 incident response SLA.
Enterprise marketing automation platform for cross-channel campaign management, real-time personalisation, and data-driven customer engagement at scale.
HCL Unica is the enterprise-grade marketing automation suite trusted by global brands for orchestrating complex, multi-channel customer journeys. Covering everything from outbound campaign management to real-time interaction and offer decisioning, Unica gives marketing teams the tools to engage customers at the right moment, on the right channel, with the right message. Our Unica practice provides strategy, implementation, integration, and ongoing optimisation services to unlock the platform's full potential.
Defining the marketing technology roadmap, Unica platform architecture, campaign governance model, and team operating structure to maximise ROI from day one.
Full implementation of Unica Campaign and Unica Platform — including data source configuration, audience segmentation, offer management, and channel integration (email, SMS, DM).
Designing and implementing trigger-based, event-driven customer journeys using Unica Journey — mapping touchpoints across email, push, web, and call centre channels.
Implementing Unica Interact for inbound personalisation — serving the next best offer in real time across web, mobile, and IVR channels using machine-learning score models.
Integrating Unica with CRM, CDP, data warehouse, and marketing data marts — building reusable audience segments, suppression lists, and data hygiene workflows.
Building Unica Insights dashboards, campaign performance reports, contact history analysis, and A/B test frameworks to drive continuous campaign optimisation.
Enterprise-grade B2B and B2C e-commerce platform — delivering scalable, personalised shopping experiences with advanced catalogue management, pricing, and order orchestration.
HCL Commerce (formerly IBM WebSphere Commerce) is the proven enterprise e-commerce platform trusted by global retailers and B2B manufacturers to power complex, high-volume digital commerce. Our Commerce practice covers the full spectrum — from initial platform implementation and storefront development through cloud migration, performance engineering, and ongoing feature delivery — helping clients build commerce experiences that convert and scale.
End-to-end HCL Commerce implementation — including store configuration, catalogue structure, pricing rules, promotions engine, and checkout flow for B2B and B2C business models.
Migrating on-premise WebSphere Commerce or HCL Commerce to cloud-native deployments on Kubernetes — with containerised architecture, Helm-based deployment, and auto-scaling.
Designing and configuring product catalogue taxonomies, contract-based B2B pricing, tiered price lists, promotion rules, and coupon management for complex commercial models.
Integrating HCL Commerce with payment gateways (Stripe, Adyen, PayPal), ERP systems (SAP, Oracle), OMS, WMS, PIM, and marketing platforms via REST APIs and middleware.
Implementing Elasticsearch-powered product search, faceted navigation, ML-driven product recommendations, and personalised content display using HCL Commerce's experience framework.
Load testing, caching strategy (Redis, Varnish), CDN configuration, database tuning, and auto-scaling setup to ensure Commerce performs flawlessly during peak traffic events.
Low-code/no-code rapid application builder for creating data-collection forms, business apps, and automated workflows — without deep coding expertise.
HCL Leap (formerly IBM Forms Experience Builder) empowers business analysts and citizen developers to rapidly build enterprise-grade forms, applications, and workflows through a drag-and-drop interface. Tightly integrated with HCL Domino and supporting REST API connectivity, Leap accelerates the delivery of departmental apps — from HR onboarding forms and approval workflows to compliance checklists and asset registers — without burdening IT backlogs.
Designing and building Leap applications for business processes — data capture forms, multi-step workflows, approval chains, and dynamic rule-based logic — delivered at speed.
Connecting Leap applications to HCL Domino NSF databases, SQL back-ends, and enterprise REST APIs — enabling seamless data read/write without custom development.
Implementing multi-stage approval workflows with role-based routing, email notifications, escalation rules, and audit trails — replacing paper-based or email-driven processes.
Migrating existing Lotus Forms, IBM Forms, or third-party form solutions to HCL Leap — preserving business logic, validation rules, and integration points.
Deploying Leap on Kubernetes, Liberty application server, or HCL-managed cloud — including configuration, SSO setup (LDAP/SAML), and environment hardening.
Structured training and CoE setup for business teams — empowering non-technical staff to independently build, maintain, and extend Leap applications with minimal IT support.
End-to-end DevOps toolchain covering release automation, value stream management, continuous testing, and application security — accelerating delivery at enterprise scale.
The HCL DevOps suite brings together a comprehensive set of tools — HCL Launch, HCL Accelerate, HCL OneTest, and HCL AppScan — to help enterprises establish mature, automated software delivery pipelines. Our DevOps practice combines toolchain implementation with process consulting, helping teams move from fragmented, manual release processes to fully automated, measurable, and secure delivery workflows that support both traditional and cloud-native application stacks.
Implementing HCL Launch (formerly UrbanCode Deploy) for automated, repeatable application deployments across on-premise, cloud, and hybrid environments with full audit trail.
Configuring HCL Accelerate to unify DevOps toolchain data, visualise end-to-end value streams, identify bottlenecks, and provide executive-level delivery metrics and DORA insights.
Implementing HCL OneTest for automated functional, API, performance, and service virtualisation testing — integrated into CI/CD pipelines to shift quality left across all environments.
Integrating HCL AppScan SAST, DAST, and SCA scanning into build pipelines — embedding security gates, vulnerability dashboards, and remediation workflows into the SDLC.
Designing and building end-to-end CI/CD pipelines integrating HCL DevOps tools with Jenkins, GitHub Actions, Bitbucket, Jira, and container registries on Kubernetes and OpenShift.
Assessing current delivery practices against industry benchmarks (DORA, CMMI-DEV), identifying gaps, and producing a prioritised DevOps transformation roadmap with quick wins and long-term goals.
Certified partner status gives you access to HCL-backed methodologies, priority support channels, and pre-release product access.
Our consultants hold HCL product certifications and have delivered projects across all seven HCL platforms — in complex, regulated industries.
We connect HCL products to your wider technology ecosystem — IBM middleware, Salesforce, SAP, and cloud platforms — creating unified digital infrastructure.
Formal project governance, defined SLAs, and managed service options give enterprise clients the accountability and structure they need.